Tellper Co. LLC
Website privacy policy
This policy covers Tellper Co. LLC’s game information and support website. For information about the game itself, read the Moss Hop privacy policy.
When you visit
This is an informational website. We do not add advertising, analytics scripts, tracking cookies, account registration or contact forms. Fonts and images are served with the website.
Our hosting provider, Google Firebase Hosting, processes technical information needed to deliver and protect the site, such as your IP address and web request information. See Firebase’s privacy information and Google’s Privacy Policy for its handling of that information.
When you contact us
If you email info@tellper.app, we receive your email address and the information you choose to send. We use it to answer your request and resolve support or privacy issues. Our email service provider processes messages to deliver and store this correspondence. Please do not send passwords, payment-card details or unnecessary personal information.
Retention and your choices
We keep support correspondence while needed to handle your request, follow up on unresolved issues and meet applicable legal obligations. When it is no longer needed, we delete it. You can contact us to request access, correction or deletion of personal information you have sent us, subject to applicable law. Information held by Google is handled under Google’s own retention policies and privacy controls.
Sharing and security
We do not sell support correspondence. We may share information with providers needed to operate the website and email service, or when required by law or necessary to protect rights and prevent abuse. Providers may process information in other countries. We use HTTPS for the website and limit access to support messages; no system can guarantee absolute security.
Children and families
Anyone can read these pages without submitting information to us. Parents or guardians should handle support requests involving a child. If you believe a child has sent us personal information, contact us so we can review and delete it where appropriate.
Changes and contact
We will update this page when our website’s practices change. For privacy questions, contact Tellper Co. LLC at info@tellper.app.